Job Details

Medical Office Assistant I/II - Public Health

California Children's Services (CCS) is one of the State's oldest Public Health programs, turning 100 years old in 2027. The program exists to ensure early identification, diagnosis, and access to appropriate care for children with rare, complex and chronic medical conditions. The Medical Office Assistant will support the entire team of administrative staff and medical therapy staff, helping to create a seamless experience for clients and families navigating a complicated health care system. If you enjoy helping others, working on a team, and are skilled with details, you are encouraged to apply.

Job Highlights:

• Answer phones and provide first level customer support
• Prepare incoming faxes and mail for staff
• Greet patients in a clinic setting
• Track and maintain inventory
• Confirm scheduled appointments

Work Location: This position is located at The Community Wellness Center, 908 7th St, Eureka, CA. Work Hours: A typical schedule for this position is M-F, 8am - 5pm

Under general supervision, provides a variety of routine to difficult medical office support to a variety of County clinics and public health program areas, which may include patient scheduling and intake, reception, typing, word processing and patient recordkeeping and filing; performs related work as assigned.

Medical Office Assistant I is the entry level class of this medical office support series. Initially under close supervision, incumbents learn office and County procedures. As experience is gained, there is greater independence of action within established guidelines. This class is alternately staffed with Medical Office Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class.

Medical Office Assistant II is the journey level class of this series, fully competent to independently perform a variety of responsible medical office support duties. Specific duties, including the amount of typing, word processing, use of on-line or personal computers and contact with the public will vary with the clinic or medical area to which assigned. This class is distinguished from Senior Medical Office Assistant in that the latter either assigns, directs and reviews the work of a small office support staff or performs the most difficult, technical, complex and/or specialized medical office support duties which require an additional definable body of technical knowledge and skills.