Job Details

A company is looking for a Financial Aid Advisor responsible for providing phone-based financial aid support and counseling services to students.Key ResponsibilitiesConduct inbound phone discussions to advise and educate students on Federal Student AidProvide high-quality customer service to ensure students are properly funded for course access and degree completionCollaborate with various University departments and maintain compliance with laws and regulationsRequired Qualifications1-2 years of demonstrated customer service experienceAssociate's degree requiredBasic math skillsGeneral proficiency with Microsoft Office productsHigh level of telephone etiquette and professionalism