Job Details

A company is looking for an Information Specialist to manage health and safety calls and provide product safety information.Key ResponsibilitiesPerform intake of health and safety calls and document adverse event informationProvide first-aid information and escalate calls as necessaryMaintain quality service and seek to enhance customer experienceRequired QualificationsEMT, Paramedic, Veterinary Technician, or equivalent, or a student pursuing an advanced medical degreeCurrent license or certification preferredBasic computer knowledge and keyboarding skillsAbility to work rotating schedules, including weekends and holidaysProfessional telephone etiquette and active listening skills