Job Details

Under direction from the Director of Care Coordination, manages and provides direction to the Care Coordination (CC) Department Managers and Supervisors for all services. Responsible for establishing and maintaining reports that will support the efficacy of department activity and producing a summary at least annually, or upon request, of CC program activities with documentation of department services, member outcomes, return on investment, and quality improvement activities. A key component of this position is the enhancement and refinement of existing programs, and enthusiastic innovation in the development, management, integration, and refinement of new and existing programs. Responsibilities Provides day-to-day direction to CC Managers and Supervisors to meet department goals and objectives. Responsible for ensuring performance evaluations are completed appropriately in a timely manner. Reviews Performance Evaluations prior to submission to the Director of Care Coordination. Partic...Director, Associate, Member Service, Management, Healthcare, Business Services, Staff, Program