Job Details

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the sameinspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The F&B Manager oversees shift operations for the Front of House team. This position reports to the Director of Food & Beverage.

Key Responsibilities

Operations Management

• Oversee day-to-day operations of all food and beverage outlets, including restaurants, bars, room service, and banquets.
• Ensure consistent quality in food, beverage, and service standards to exceed guest expectations.
• Maintain compliance with health, safety, and sanitation regulations.
• Develop and implement efficient workflows and operational procedures.

Financial Management

• Prepare and manage the food and beverage department budget, including cost control measures.
• Monitor and analyze financial performance, ensuring profitability and revenue growth.
• Negotiate with vendors and suppliers to achieve the best quality and pricing.
• Plan and execute promotional events to drive sales and enhance the guest experience.

Team Leadership

• Recruit, train, and mentor food and beverage staff, fostering a culture of excellence.
• Conduct regular performance reviews, set goals, and provide constructive feedback.
• Schedule and manage staff to ensure optimal coverage during peak and off-peak hours.

Guest Experience

• Collaborate with chefs and culinary teams to curate innovative menus and beverage selections.
• Respond to guest feedback, resolving complaints and enhancing satisfaction.
• Monitor and evaluate guest satisfaction scores, implementing improvements as needed.

Strategic Planning

• Stay updated on industry trends, introducing new offerings and service enhancements.
• Partner with other departments to align food and beverage initiatives with overall hotel goals.
• Implement sustainability initiatives, such as waste reduction and locally sourced ingredients.

The Salary Range for this position is $90,000 - 110,000 per year. This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision, 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.