Job Details

This is a non-exempt position. The Program Support Specialist assists the Program Support Manager and the Site Director along with other program staff to facilitate the smooth delivery of services to clients. This position also provides general oversight and management of the client databases developed by Nations Finest and the Housing Management Information System (HMIS). The Program Support Specialist (PSS) reports to the Program Support Manager (PSM), and accepts direction and tasking from the Program managers, Site Director, and Director of Clinical Services. Job Duties:Appropriately respond to phone, email or in-person inquiries and support requests from clients, visitors, and staff. Process mail on a daily basis, receiving and sorting mail and packages for clients and staff. Maintain mail for non-residential active clients upon direction of staff. Distribute faxes to staff as received. Assist the Site Director and other program staff in assessing and meeting the needs of clients...Support Specialist, Support Manager, Specialist, Program Manager, Program, Support, Technology, Healthcare