Job Details

[Customer Service / Remote] - Anywhere in U.S. / Flexible hours / Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment provided - As an E-Commerce Customer Experience Specialist at Shoe Sensation, you will: Manage and respond to customer inquiries and concerns via email, phone, and live chat; Monitor and track customer orders, returns, and exchanges; Collaborate with various departments to ensure timely resolution of customer issues; Provide exceptional customer service and strive to exceed customer expectations; Continuously review and improve existing processes to enhance the overall customer experience; Maintain accurate and detailed records of customer interactions and transactions...Hiring Immediately >>