Job Details
*Part-time, Extra-Help* Library Assistant I: Customer Service: Eel River Valley
2025-01-10 Humboldt County, CA Eureka,CA
Description:
Where You'll Do It:
This position is based at the Fortuna Library and will provide support to the Ferndale and Rio Dell Libraries.
A typical schedule for this position is part-time, Tuesday through Saturday, with an emphasis on Saturday and evening hours.
This is a continuous recruitment and Human Resources reserves the right to close this recruitment at any time.
Under general supervision, performs paraprofessional library and public contact and library and office support work; provides check-out, return, registration, circulation desk and technical services in the central library or branch library; uses and updates computer data bases; performs related work as assigned.
DISTINGUISHING CHARACTERISTICS
Library Assistant I is the entry level class in this library paraprofessional support series. Initially under close supervision, incumbents perform the more routine duties while learning County policies and procedures and becoming familiar with library systems and practices. This class is alternately staffed with Library Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency that meets the qualifications of the higher level class.
EXAMPLES OF DUTIES
QUALIFICATIONS
Knowledge of:
Skill in:
Other Requirements:
Must be willing to work evenings and weekends as required.
Desirable Education and Experience:
A typical way to obtain the knowledge and skills outlined above is:
Library Assistant I:
One year of experience in EITHER providing basic support in a library, OR in public information and/or office support work.
WORKING CONDITIONS & ADDITIONAL INFORMATION
HOW TO APPLY
A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at
Applications must be submitted no later than the final filing date and time listed on the job flyer.
It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.
Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.
SELECTION PROCEDURE
The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
FREQUENTLY ASKED QUESTIONS
How long does it take to fill out the application?
Can I change my application after submitting it?
How long until I hear back from you and how can I check for updates on my application?
Will I be informed if I am not selected for an interview / Oral Exam?
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways - oftentimes, outside of formal institutions - and strives to take a holistic approach in assessing an applicant's qualifications for a position.
If you're excited about this role but your past work experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply.
REASONABLE ACCOMMODATIONS
The County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) ###-#### so arrangements can be made.
EQUAL OPPORTUNITY EMPLOYER
The county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.
MEDICAL EXAMINATION
A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS
Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES
Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver's license.
PROBATIONARY PERIOD
Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.
EMPLOYMENT ELIGIBILITY
It is the County's intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.
DISASTER SERVICE WORKERS
All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
Please Note: Extra Help positions are non-benefitted but may be eligible to purchase health insurance upon meeting the hours worked requirement under the Affordable Care Act (ACA).
RETIREMENT
The County of Humboldt participates in the CalPERS retirement system, with both the County and the employee making contributions toward the employee's retirement.
CalPERS Retirement Program: Employees fall into one of the following tiers based on the date you first start working for the County or any other employer that uses CalPERS for retirement.
Our generous benefits package includes:Additional Insurance Coverage County-Provided Benefits Optional Benefits
Employees may elect to purchase additional coverage including:
VACATION
1 - 3 completed years of service = 12 days (192-hour cap)
4 - 10 completed years of service = 15 days (240-hour cap)
11 - 15 completed years of service = 20 days (320-hour cap)
16 - 20 completed years of service = 25 days (400-hour cap)
21+ completed years of service = 30 days (480-hour cap)
HOLIDAYS
Employees earn 15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU)), including 2 personal holidays.
SICK LEAVE
Employees earn 12 sick days per year with an unlimited cap on sick day accumulation.
PUBLIC SERVICE LOAN FORGIVENESS
The County is a Public Service Loan Forgiveness certified employer.
INCENTIVE PAY
County employees may be eligible for additional incentive pay, such as on-call pay, shift differential pay, locked facility pay, or annual uniform allowance, as defined in their specific MOU.
01
This position requires driving on behalf of the County of Humboldt. Do you possess a current and valid U.S. driver's license?
02
Please select the amount of time that most accurately reflects your experience in EITHER providing basic support in a library or in customer service, public information, and/or office support work.
03
Please describe your experience EITHER providing basic support in a library, public information and/or office work.
04
3. Please describe your customer service experience.
05
Please describe your experience in managing work that is detail oriented.
06
Describe your experience working a project which required communication with various people.
07
Any other coursework, training or experience you would like to add that directly relates to this position.
Required Question
Salary: $16.53 - $21.21 Hourly
Location : Fortuna, CA
Job Type: Extra-help
Job Number: 24-00278
Department: Library
Division: 621 - Library
Opening Date: 01/08/2025
Closing Date: Continuous
DEFINITION
Please Note: This is a part-time, non-benefited Extra-Help position.
*Part-time, Extra Help* Library Assistant I: Customer Service: Eel River Valley
Are you an excellent communicator who consistently offers a high level of customer service? Would you enjoy working as a primary representative in serving the public? Are you skilled in data entry and attuned to detail?
If you are flexible and adaptable, have great interpersonal skills, and thrive on collaboration, please consider joining the dedicated team of professionals at the Humboldt County Library. Thoughtful problem solvers with a great work ethic are welcome. Humboldt County Library has an opening for a Library Assistant I position at the Fortuna Library and Eel River Valley branches.
What You'll Do:
- Provide customer service to adults, children, families, seniors, and teens
- Assist customers with information services
- Gather and post statistics
- Create displays and assist with library programs
- Provide direction and training for library volunteers
Where You'll Do It:
This position is based at the Fortuna Library and will provide support to the Ferndale and Rio Dell Libraries.
A typical schedule for this position is part-time, Tuesday through Saturday, with an emphasis on Saturday and evening hours.
This is a continuous recruitment and Human Resources reserves the right to close this recruitment at any time.
Under general supervision, performs paraprofessional library and public contact and library and office support work; provides check-out, return, registration, circulation desk and technical services in the central library or branch library; uses and updates computer data bases; performs related work as assigned.
DISTINGUISHING CHARACTERISTICS
Library Assistant I is the entry level class in this library paraprofessional support series. Initially under close supervision, incumbents perform the more routine duties while learning County policies and procedures and becoming familiar with library systems and practices. This class is alternately staffed with Library Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency that meets the qualifications of the higher level class.
EXAMPLES OF DUTIES
- Locates materials for patrons, verifies bibliographic information and obtains materials from County or other local library systems.
- Sets up circulation desk for daily activities; prepares cash drawer and desk supplies; verifies accessibility to various databases.
- Checks library books and materials in and out utilizing a computerized on-line or manual system; explains County library circulation policies and procedures.
- Registers and issues library cards to patrons; checks patron status to verify registration, information; enters patron information to the appropriate database.
- Calculates and collects fines and other charges for overdue, lost or damaged books; clears patron records for borrowed books; records and balances daily receipts.
- Assists library professional staff and refers difficult or unusual problems to appropriate supervisory or professional staff members.
- Responds to basic patron requests for information and materials and provides such reference information as possible; refers questions of a more technical or detailed reference nature to appropriate staff members.
- Contacts patrons regarding overdue items and books and materials that are received; receives, verifies and releases materials for on-line reserve requests.
- Receives returned books and materials, reviews due dates and examines items for damages; sorts returned materials for return to local shelves or for shipment to other library locations.
- Unpacks and sorts daily book shipments and distributes as indicated; processes library materials for circulation, including jacketing, security tagging, bar coding and installing pockets and date due and route slips inside covers; may place orders for library materials.
- Operates computer to access, input, edit and/or remove bibliographic and other information from database; design and print labels and perform other related computer operations.
- Performs standard office support work such as answering telephones, maintaining files and operating standard office equipment, including computers, typewriters and copy machines.
- Maintains records and files related to library services activities and projects; prepares a variety of periodic and special library processing and activities reports for supervisory review.
- May direct the work of lower level and/or volunteer staff.
- May evaluate books and other materials for mending potential and determine whether damaged books should be sent out for complete re-binding.
- May repair or replace cut or torn pages, rebuild jackets, cut out damaged binding sections, repair or replace damaged hinges, re-glue and reset pages and use laminates and tapes to strengthen bindings.
- May assist in a variety of assigned special projects and services.
QUALIFICATIONS
Knowledge of:
- General public library services, organization and functions.
- Books, authors and general reference sources in a variety of areas.
- Basic business data processing applications used in library support activities.
- Basic public desk etiquette and methods of providing information.
- Business arithmetic, including percentages and decimals.
- Standard office practices and procedures, including the use of standard office equipment.
Skill in:
- Interpreting and applying library procedures and policies.
- Making accurate arithmetic computations to determine overdue fees, cash balances and related tasks.
- Using sound independent judgment within established guidelines.
- Directing and instructing part-time and volunteer staff.
- Operating and using standard office equipment including a typewriter, copier, microfilm reader/printer, and computer and word processing equipment and software.
- Performing office support work, including keyboarding and filing.
- Understanding and following oral and written directions.
- Dealing tactfully and effectively with a variety of individuals, including patrons, library staff and the general public.
Other Requirements:
Must be willing to work evenings and weekends as required.
Desirable Education and Experience:
A typical way to obtain the knowledge and skills outlined above is:
Library Assistant I:
One year of experience in EITHER providing basic support in a library, OR in public information and/or office support work.
WORKING CONDITIONS & ADDITIONAL INFORMATION
HOW TO APPLY
A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at
Applications must be submitted no later than the final filing date and time listed on the job flyer.
It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.
Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.
SELECTION PROCEDURE
The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
FREQUENTLY ASKED QUESTIONS
How long does it take to fill out the application?
- You should allow 30 - 45 minutes to fill out your application.
Can I change my application after submitting it?
- No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.
How long until I hear back from you and how can I check for updates on my application?
- You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-###-#### or ...@co.humboldt.ca.us.
Will I be informed if I am not selected for an interview / Oral Exam?
- Yes, you will be informed via email if you are not selected for an interview / Oral Exam.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways - oftentimes, outside of formal institutions - and strives to take a holistic approach in assessing an applicant's qualifications for a position.
If you're excited about this role but your past work experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply.
REASONABLE ACCOMMODATIONS
The County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) ###-#### so arrangements can be made.
EQUAL OPPORTUNITY EMPLOYER
The county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.
MEDICAL EXAMINATION
A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS
Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES
Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver's license.
PROBATIONARY PERIOD
Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.
EMPLOYMENT ELIGIBILITY
It is the County's intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.
DISASTER SERVICE WORKERS
All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
Please Note: Extra Help positions are non-benefitted but may be eligible to purchase health insurance upon meeting the hours worked requirement under the Affordable Care Act (ACA).
RETIREMENT
The County of Humboldt participates in the CalPERS retirement system, with both the County and the employee making contributions toward the employee's retirement.
CalPERS Retirement Program: Employees fall into one of the following tiers based on the date you first start working for the County or any other employer that uses CalPERS for retirement.
- Tier I - Prior to 7/5/2012: 2.7% @ 55
- Tier II - Post 7/6/2012: 2% @ 55
- Tier III - Post 1/1/2013: 2% @ 62
- 2% means that for every year you work for the County, you will receive 2% of your maximum annual pay rate for every year that you work for us (or other CalPERS employers) if you work the required minimum number of years (that's called vesting) and retire after the age following the @.
- For example, if you work 20 years and retire at 62 years of age, you will receive 20 x 2% or 40% of your maximum annual pay rate every year in retirement payments.
Our generous benefits package includes:
- Health Insurance
- Medical: Multiple plan options available through CalPERS
- County covers majority of employee premium and contributes to dependent coverage
- Dental: Full premium coverage for employees and all dependents
- Vision: Full premium coverage for employees and eligible dependents
- Life Insurance
- Longevity Pay
- Educational Reimbursement
- Deferred Compensation
- Employee Assistance Program
- Bus Pass Program
Employees may elect to purchase additional coverage including:
- Supplemental Life Insurance with guaranteed issuance period at time of hire
- Flexible Spending Accounts
VACATION
1 - 3 completed years of service = 12 days (192-hour cap)
4 - 10 completed years of service = 15 days (240-hour cap)
11 - 15 completed years of service = 20 days (320-hour cap)
16 - 20 completed years of service = 25 days (400-hour cap)
21+ completed years of service = 30 days (480-hour cap)
HOLIDAYS
Employees earn 15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU)), including 2 personal holidays.
SICK LEAVE
Employees earn 12 sick days per year with an unlimited cap on sick day accumulation.
PUBLIC SERVICE LOAN FORGIVENESS
The County is a Public Service Loan Forgiveness certified employer.
INCENTIVE PAY
County employees may be eligible for additional incentive pay, such as on-call pay, shift differential pay, locked facility pay, or annual uniform allowance, as defined in their specific MOU.
01
This position requires driving on behalf of the County of Humboldt. Do you possess a current and valid U.S. driver's license?
- Yes
- No
02
Please select the amount of time that most accurately reflects your experience in EITHER providing basic support in a library or in customer service, public information, and/or office support work.
- No experience
- Less than 6 months
- 6 months - 1year
- 1 - 2 years
- More than 2 years
03
Please describe your experience EITHER providing basic support in a library, public information and/or office work.
04
3. Please describe your customer service experience.
05
Please describe your experience in managing work that is detail oriented.
06
Describe your experience working a project which required communication with various people.
07
Any other coursework, training or experience you would like to add that directly relates to this position.
Required Question